We’re not accepting verbal apologies this year, only changed behavior.
Your apology has a temporary effect to comfort the sadness or anger of us when you did something wrong. But, just apologizing won’t do anything.
Your apology cannot change what is wrong to what is right. If you do not correct your faults, then the wrong thing is still there. The consequences are still intact.
An apology can’t make you better. You only improve yourself if you change your behavior. Change negative actions with positive ones, wrong actions with right ones.
Continuing to give the apology and do nothing not only harm our benefit, but harm your own. So, this year, we don’t take any apologize anymore, we only care about your actions and the result of what you do.